These terms set out how your account works on 7k111, what we expect from you and what you can expect from us. Access and use of this platform depends on your local law and eligible region — read through before you start.
Account-based access
Jurisdiction-dependent eligibility
Wallet and transaction rules
Content and fair use
POLICY POSTURE
How These Terms Apply to Your Account
By opening an account and using any part of the 7k111 platform — whether that is browsing the game lobby, placing a wager or moving funds through your wallet — you accept these terms in full. They apply each time you log in, regardless of the device you use or the payment method you select. Your use of payment rails such as Rocket, Upay or Bank Transfer is also governed by the policies of those individual service providers. We do not control their processing rules, and a transaction that clears on their side is still subject to our account policy on this end. If there is a conflict between a third-party provider's terms and ours, our terms govern your account relationship with 7k111. We may update these terms when platform conditions change — for example, when a payment option is added, when a game studio adjusts its content rules, or when applicable regulation in eligible regions shifts. When that happens, we will indicate the revision on this page. Continued use of the platform after a revision constitutes acceptance. If you disagree with a change, the right course is to stop using the platform and contact support to close your account. Eligibility to access this platform depends on local law and your region.
Rocket
Upay
Bank Transfer
Wallet account rules
COVERAGE AND LIMITS
What These Terms Cover and What They Do Not
Not every aspect of your experience falls under this single policy document. Understanding the scope helps you know where to look when a specific question comes up — and where to reach for third-party documentation instead.
Account Access
Login credentials, session behaviour, device recognition and account suspension or closure are fully within scope. If your account is restricted, the process for reviewing that decision is set out in these terms and handled through our support route.
Transactions
Deposits and withdrawals processed through your 7k111 wallet — including those made via Rocket, Upay and Bank Transfer — fall under these terms for our platform side. The payment provider's own rules apply on their side of the transfer.
Site Content
Game titles from our studios — Spadegaming, JDB, Habanero, Bigtime Gaming and Microgaming — are made available under licensing arrangements those studios hold. We do not extend ownership of that content to account holders.
Third-Party Services
Links to external sites, embedded payment interfaces and any service not directly operated by 7k111 are outside our terms. We are not liable for content, data handling or conduct on third-party pages, even if you reach them from within our platform.
YOUR PRACTICAL CHOICES
Actions Available to You Under These Terms
These terms are not just obligations — they also spell out what you can do. Your account area is the starting point for most of these actions. Transaction records, wallet history and session logs are visible once you are signed in. If something looks wrong, you can raise it directly without waiting for a scheduled review cycle. Correcting your account details — name, contact information, preferred payment method — is done through the account settings screen. For changes that require identity verification, the on-screen fields walk you through what documents or steps are needed; follow what is shown there rather than contacting support first, as the self-service route is faster. If you hit a step you cannot complete on your own, live support is available to move it forward. Every query you send is logged against your account, so there is a record of what was asked and when.
Review Records
Sign in and open the transaction or session history screen to see a full log of activity on your account. Entries are date-stamped and filterable.
Correct Account Details
Account settings lets you update contact details and wallet preferences. Identity-linked fields require the verification step shown on screen — follow those prompts.
Raise a Question
If a charge, restriction or policy point is unclear, submit a query through the support channel. Your message is linked to your account automatically, so no separate case reference is needed.
Request Account Changes
To close an account or request a data review, contact support directly. We handle these requests in the order received and confirm each one back to you.
CONTACT FOR POLICY
How to Reach Us About These Terms
If any part of these terms raises a question you cannot resolve through your account settings, the routes below are the ones to use. We keep these consistent so you are not chasing a different contact for different topics.
Live Chat
Open the chat widget from any page while signed in. Your account is recognised automatically, so the agent can access your records without you needing to repeat your details.
Email Support
Send a written query to our support address for anything that needs a documented response — policy clarification, account review requests or formal complaints. Replies go to your registered email.
Help Centre
The help section on this site covers common account and terms questions in a searchable format. Check there first for quick answers before opening a support ticket.
HOW WE HANDLE THIS
Data, Security and Policy Requests
We take the operational side of these terms seriously — not just the text, but how we actually follow through on each point when you engage with your account.
Data Handling
Account data — including identity details, wallet records and session history — is held to support your account relationship with us. We do not sell account data to third parties, and we retain it only as long as your account is active or as required by applicable rules in eligible regions.
Cookies and Session Tracking
We use session cookies to keep you signed in across pages and to remember preferences like your last-used payment method. You can manage cookie settings through your browser, though some site functions depend on them being active.
Account Security
Your account is protected by the login credentials you set. We will never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and notify support — your account can be temporarily held while we investigate.
Policy Change Requests
To request a review of how these terms apply to your specific account situation, or to ask for a correction to held data, contact support with your account reference. We confirm receipt and respond to each request individually.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often when it comes to account terms, data handling and policy access on 7k111. If your question is not here, the support routes in the section above are the right place to take it.
Do these terms apply to me if I use Rocket or Upay to fund my account?
Yes. These terms apply to your 7k111 account regardless of which payment method you use. Rocket, Upay and Bank Transfer each have their own policies on the provider side, but your account relationship with us is governed by these terms throughout.
Can I use the platform from Bangladesh?
Access depends on your local law and eligible region. We do not make guarantees about legal availability in any specific location. Check the applicable rules in your area before registering or using the platform.
How do I find out what data is held on my account?
Sign in and go to your account area. Transaction history, session logs and profile details are visible there. For a formal data review request, contact support directly with your account reference and we will respond to your request.
What happens if these terms are updated?
We note any revision on this page. If you continue using the platform after a change, that counts as acceptance of the updated terms. If you do not agree with a revision, contact support to close your account before the change takes effect.
Who do I contact if I have a dispute about a transaction?
Start with the transaction history in your signed-in account area to confirm the record. Then raise the query through live chat or email support — both are linked to your account, so the agent can see the same records you are looking at.
Can I request changes to account details that are already verified?
Yes, but identity-linked fields require a re-verification step. The account settings screen shows you exactly what is needed for each change. Follow those prompts first; if the process stalls, support can take it from there.