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7k111 Sports / App
YOUR DATA MATTERS

7k111 Privacy Policy: How We Handle Your Account Data

7k111 is clear about what data we collect from you, how we use it, and what choices you have. Access to this platform and the rights described here depend on your local law and eligible regions.

  • Account data you control
  • Rocket, Upay, Bank Transfer context
  • Bangladesh-eligible access
  • Clear contact routes
POLICY FOUNDATION

What This Privacy Policy Covers

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you register, such as Rocket, Upay, or Bank Transfer. We also collect information generated by your activity on the platform: pages visited, session times, device type, and the browser you use to access the site. This data serves specific purposes. We use it to operate your account, process transactions through your chosen payment rail, respond to support requests, and keep your account secure. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling a Rocket or Bank Transfer transaction — those partners are bound by data-handling agreements consistent with this policy. We retain your data for as long as your account remains active and for a further period required by applicable financial and legal obligations. Once that period ends, we delete or anonymise records we no longer need. Your use of this platform and the data rights described in this policy depend on your local law and the eligible regions from which access is permitted.

  • Rocket payment data

  • Upay transaction records

  • Bank Transfer references

  • Account activity logs

  • Device and browser data

POLICY SCOPE DEFINED

Where This Policy Applies and What It Covers

This policy applies specifically to data processed through your 7k111 account. Four distinct areas define what falls inside and outside its reach, so you know exactly what we are responsible for and what falls elsewhere.

  • Account Access

    Any data you provide when creating, verifying, or updating your account — including login credentials and identity details — falls directly under this policy. We handle and protect it according to the rules described here.

  • Transactions

    Payment data connected to Rocket, Upay, and Bank Transfer transactions moves through our platform and is subject to this policy. The payment provider's own policy also applies to the portion of the process handled on their infrastructure.

  • Site Content

    Browsing and interaction data generated while you navigate the lobby, open game categories, or read account pages is collected by us and covered here. This includes session logs and device information used for account security.

  • Third-Party Services

    Links or services outside the 7k111 domain — including external payment portals or studio-side game environments — operate under their own privacy policies. We are not responsible for data practices on third-party sites or applications.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

This policy is not just a document — it gives you concrete steps you can follow right now. You can review the personal information held on your account by opening the account settings page and checking the details section shown there. If any detail is incorrect — your registered name, contact number, or linked payment method such as Rocket or Bank Transfer — you can update it directly from that screen or request a correction through our support route. If you have a question about how a specific piece of your data is being used, you can raise it with us and we will respond through the same channel you used to contact us. Exercising any of these rights does not affect your access to the platform, provided your account remains in good standing and access is permitted under your local law and eligible region. These rights apply to data we hold directly; for data handled by a third-party processor, we will direct your request to the appropriate party.

  • Review Your Records

    Open the account settings page to see the personal details we hold. The fields displayed there reflect the current record on your account.

  • Correct Account Details

    Update a registered name, contact detail, or linked payment method directly in account settings, or ask support to make the correction if the field is locked.

  • Raise a Data Question

    Contact us through the published support route to ask how a specific data point is being used. We will respond through the same channel you opened.

  • Request Data Changes

    If you want to request deletion or restriction of your data, submit the request via support. We will confirm what we can action and what legal retention obligations apply.

CONTACT US DIRECTLY

How to Reach Us About This Policy

If this policy raises a question you cannot resolve through your account settings, use one of the contact routes below. We respond through the same channel you use, so pick whichever is most convenient for you right now.

  • Live Chat

    Open the chat widget visible on the site when you are logged in. Describe your privacy question clearly and a team member will pick it up from the queue.

  • Email Support

    Send your data or policy question to the support email address published on the Contact page. Include your registered account identifier so we can locate your record.

  • Account Help Centre

    The Help Centre linked from the account menu contains published articles on data access and correction steps. Check there first — many requests can be completed without contacting support directly.

HOW WE MANAGE DATA

Data Handling, Cookies and Account Security

We apply specific controls to each area of data handling rather than making broad security claims. Here is what we do in practice across the four areas that matter most to your account.

  • Cookies and Tracking

    We use cookies to keep your session active, remember your language setting, and understand which lobby sections you visit most. You can manage cookie preferences through your browser settings. Disabling cookies may affect how account pages load.

  • Account Security

    Your login credentials are stored in hashed form. We do not store your Rocket, Upay, or Bank Transfer credentials directly — payment rails handle authentication on their own infrastructure under their own security controls.

  • Data Retention

    We keep active account records for as long as your account is open. After closure, we retain a limited record for the period required by applicable financial regulations, then delete or anonymise what is no longer needed.

  • Policy Updates

    When this policy changes in a material way, we post a notice on the site and update the date shown at the top of this page. Continued use of your account after a posted update means you have seen the revised terms.

POLICY QUESTIONS ANSWERED

Common Questions About Privacy at 7k111

These questions cover the things we hear most often from account holders in Bangladesh about how their data is handled, what rights they have, and how to contact us when something needs correcting.

What personal data does 7k111 collect when I open an account?

We collect the details you enter during registration — name, contact information, and chosen payment method. We also log session and device data generated while you use the platform, such as browser type and pages visited. All of this is described in the details section of this policy.

Does 7k111 share my data with other companies?

We share data only where it is necessary to operate your account — for example, with payment processors handling a Rocket or Bank Transfer transaction. Those processors are bound by data agreements. We do not sell your personal data to advertisers or unrelated third parties.

How do I see or correct the data held on my account?

Open account settings after logging in to review the details we hold. Most fields can be edited directly from that screen. If a field is locked, contact us through the live chat or email route and we will update the record after verifying your identity.

Can I ask 7k111 to delete my account data?

Yes. Submit a deletion request through the support email published on the Contact page. We will confirm what can be removed and what we are legally required to retain, such as transaction records tied to Upay or Bank Transfer activity under financial regulations.

Are my Rocket or Upay payment details stored by 7k111?

We store a reference to the payment method you registered, not the full credentials. Authentication for Rocket and Upay transactions happens on the payment provider's own infrastructure. Their privacy policy applies to that portion of the process.

Does this privacy policy apply to me if I am in Bangladesh?

Access to this platform and the rights in this policy depend on your local law and eligible regions. If you are accessing from Bangladesh, check that your use is permitted under applicable local regulations. The policy applies to data we process in connection with your account regardless of region.